Shipping - Returns

If for any reason you are unsatisfied with your purchase, you may return or exchange your order within 30 days of your original purchase date if it meets the criteria listed below. If your purchase date has exceeded 30 days, we unfortunately cannot offer a refund OR exchange.

Rules For Returns & Exchanges

Return Items must be unopened & unused and in the original plastic wrap.

Returns & exchanges have the option to be processed as a refund to the original form of payment or as store credit.

Unfortunately, we do not include return labels. It is the customer's responsibility to cover the shipping charges to send back the product.

Returns will be processed approximately 3 to 5 business days after we receive your return.

If you have received any defective or incorrect item(s), you will receive a refund in the dollar amount you paid onto the card you used for that specific product. If the product is defective you must contact Customer Care within 5 days of delivery date and provide a photo of the defect.

Non-Returnable Items

The following items are not eligible for returns and will be denied:

All items marked “FINAL SALE” OR ``SALE``.

Returns received after 30 days of the original purchase date.

Opened & Used items. All items must have original packaging intact.

Subscription Box purchases may NOT be returned or exchanged

BLADETAP reserves the right to determine eligibility for returns, and to update this policy at anytime without notice.

Return & Exchange Instructions

Contact BLADETAP by filling out the form on our contact page

Put what it is in subject line of email: Return OR Exchange

Let us know the specific reason for the Return OR Exchange

If item is defective please have photo ready for submission “Smart Phone Camera is good enough”

We'll determine right then and there what happens next

If exchange or return is approved mail your return package using the label inside the package in the box

Please mail all returns to the following address:

23046 Avenida De La Carlota, Suite 600

Laguna Hills, CA 92653

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping Information

Limited Time Offer: BLADETAP offers free U.S First Class Shipping on all orders excluding tax!

Orders are processed Monday – Friday. All orders placed during non-business hours are processed in the order in which they are received. Please note during the holiday season we may experience a high volume of orders. As a result, you may expect a delay. Please select one of our preferred shipping methods to ensure a shorter delivery time. BLADETAP.com ships to all 48 contiguous states.